Privacy Policy

At Hiro Science Incorporated ("Hiro Science," "Company," "we," "our," or "us"), we respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.hiroscience.com ("Website").

By using our Website, you consent to the data practices outlined in this policy.

1. Information We Collect

We collect the following information when you interact with our Website:

• Personal Information: Name, email address, phone number (SMS), billing and shipping addresses.
• Payment Information: Payments are processed through secure third-party payment processors. Hiro Science does not store or process payment details.
• Cookies & Tracking Data: We use cookies to track user activity and for re-targeting via third-party marketing services (e.g., Facebook, Google Ads, Klaviyo).

2. How We Use Your Information

We use collected data to:

• Process orders and deliver products.
• Communicate via email and SMS regarding your orders and promotions.
• Improve our Website, marketing, and customer service.
• Ensure legal compliance and security.

3. Opt-Out & Data Control

• Emails: Unsubscribe by clicking the "unsubscribe" link in any email.
• SMS: Reply "STOP" to any message to opt out.
• Account Settings: Users may modify preferences by logging into their accounts.

4. Cookies & Tracking

• We use cookies for analytics and re-marketing.
• Users may opt out of cookies via their browser settings.

5. Data Sharing & Third Parties

We do not sell user data. However, we share data with:

• Marketing Partners: Third-party services (Google Ads, Facebook, Klaviyo) for retargeting.
• Payment Processors: Secure payment gateways (names not listed unless legally required).
• Shipping & Logistics Providers: To ensure order fulfillment.

6. Data Retention & Security

• Personal data is stored for the maximum duration permitted under U.S. CCPA regulations.
• We implement industry-standard security measures to protect data.

7. User Rights & Data Deletion Requests

Users may request access, correction, or deletion of their data by emailing support@hiroscience.com.

8. Children’s Privacy

Our Website is not intended for users under 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the Website constitutes acceptance of any changes.

10. Contact Us

For any questions, email us at support@hiroscience.com.

By using Hiro Science, you acknowledge and agree to this Privacy Policy. If you do not agree, please do not use our Website.